Online Quick FAQ

Is page has been setup for visitors and customers to quickly and easily get answers online without the wait for support mail replies! As customers always come first.

Please select from the following:

• I am just a visitor to this website
• I am a HTMLBlock customer
• I am a HTMLBlock Extra customer

Visitor's Online FAQ - Please select a topic

• What is HTMLBlock and how does it work?
• How much does HTMLBlock cost?
• Which package is right for me?
• Where can I download HTMLBlock free?
• How do I install and uninstall HTMLBlock?
• My topic is not here.

How To Install and uninstall HTMLBlock - Free Edition

1. Download HTMLBlock - Free Edition from our website ( http://htmlblock.co.uk/download.php )
2. Accept the terms and conditions to continue to download page. If you accept our terms and conditions you will be taken to the download page, from here click download HTMLBlock and download. This should only take around 1-5 min's depending on your Internet connection.
3. Once downloaded use a compression application such as WinZip (http://winzip.com) to unpack the files to any location on your computer. e.g. Your desktop.
4. Run Install.exe and follow any on-screen instructions until setup completes.
5. You can now run HTMLBlock run either your 'Start Menu' or 'Desktop' using the new HTMLBlock shortcut Icons.

HTMLBlock Customer FAQ - Please select a topic

• More content is to come soon as we update this page to make your support even easier!
  For now please feel welcome to contact us either by phone or e-mail.
  Please find e-mail form at the bottom of this page.

Where's My Unlock Code?

1. If you have not received a unlock key after 2 working days of purchase (working days Monday - Friday). Please check you have done the following:
   1. Sent off your request form for both your unlock code and login details ( http://htmlblock.co.uk/unlock.php ).
   2. Completed the form with the same e-mail address you used to purchase HTMLBlock during the checkout process.
   3. Our e-mails have not been filtered by any firewall or anti-spam software you may have setup on your mailbox.
2. If you have done all these and still not received your unlock code please contact us.

HTMLBlock Extra Customer FAQ - Please select a topic

• More content is to come soon as we update this page to make your support even easier!
  For now please feel welcome to contact us either by phone or e-mail.
  Please find e-mail form at the bottom of this page.

Please answer my question the topic I was looking for is not here.

Help us help you!
If a answer you were looking for was not found here please let us know and we shall update the FAQ page with your questions and answers.
(Please note we will NOT reply to any messages via this form). If you require a reply please contact us here. Though filling out this form will help improve our service we offer, and not all answers will be added to the FAQ page.